Bidding in Timed Online Only Auctions
More and more of our buyers are choosing to bid online in our auctions. Bidding remotely via HallsLive can be a thrilling experience enabling you to bid wherever you are in the world!
Charges: To use HallsLive we charge 3.6% commission including VAT on top of our buyer's premium of 28.8% including VAT.
To bid in any one of our auctions we require all potential buyers to register and provide two forms of identification. This is to comply with existing Anti-Money Laundering Regulations.
All our clients need to provide photo ID and proof of name and address by providing the following:
- a government issued form of photo identification (plastic card element of a driving licence, or passport)
- proof of address such as a bank statement or utility bill, dated within the last 3 months
Please send copies via email to email@example.com when arranging your bid. These documents will be sent to a secure computer and uploaded to your client details.
Points to note:
- The Estimate or Price Guide is an indicator of the sums similar items have sold for in the past.
- Timed auctions take place without an auctioneer calling the sale. You can bid at any time during the defined time period by entering a maximum bid which is the highest amount you're willing to pay for the lot.
- To request details of the condition of a lot click on 'Ask a question' once you have clicked on the lot.
- Please note that we are unable to post commission bids on your behalf in a timed auction.
- We will automatically bid on your behalf only as much as necessary to ensure that you meet the reserve price or that you remain in the lead; up to your maximum bid.
- We will notify you if another bidder places a bid that is higher than your maximum bid. Your maximum bid is kept confidential until it is exceeded by another bidder.
- If a bid is placed in the final few minutes of the defined time period, the time period will be extended by a number of minutes. The auction house can set the number of minutes for its own auctions but typically on thesaleroom.com a bid placed in the final 10 minutes of the timed auction extends the closing time by 10 minutes.
This is to stop ‘sniping’ – a practice used by bidders on some other websites whereby they rush to place bids in the last few seconds to prevent other bidders being able to respond before the auction closes.
- The auction will 'start ending' at the end time noted on the auction details and each lot will end at the set staggered time. This may be 10 seconds or more. Please read the auction terms and conditions for this information.
To register to bid live in our timed online auction through our online bidding platform HallsLive follow these easy steps:
Step 1: Go to ‘Create a Client Account’ dropdown from the Buying tab
‘Sign in’ if you already have an account with us
‘Create my account’
If this is the first time you are registering an account with us, after completing the online forms you will be sent an email with a link to verify your email address. Please click on this link to verify your account. If you do not receive your verification email, please call us 01743 450 700
Step 2: Being approved for live bidding - pre-registration
In order to bid live you will need to have registered a bank card (necessary to be approved for live bidding), if you have previously registered an account on our website but have not yet done this follow the steps below:
- Click on your username/name on the far right of the main menu bar (if you are not signed in this be displayed as ‘My Account’)
- Click on the option for 'My Account'
- Fill in your card details under ‘Register new card’. Once your card details are registered, you will be approved to bid live in our auctions.
Step 3: Joining the Auction - Register to bid
- To register to bid in the auction you are interested in, go to 'Timed Auctions' from the 'Auctions & Events' tab and click the ‘Register to bid’ button.
- Make sure you are signed into your client account and have accept the Terms and Conditions of sale.
- If you have registered a debit or credit card on your account you will be ready to bid.
Step 4: Bidding
- Go to the lot you are interested in and start leaving bids.
On this page you can see all the lots details, the estimate and 'Ask a question' about the lot. This is known as a condition report request.
- You will see that the lot has an 'opening bid' (this means there is a suggested starting bid) or a 'current bid' (this means this lot already has a bid left on it).
- To leave a bid, type it in the box below and click on the button 'Place bid'.
- You will be notified if your bid is accepted or if you have been 'outbid'.
- If you win your lot, you will receive an invoice from us after the auction has ended.
- Please always remember bidding is a contractual commitment to buy.
If you have any queries about using HallsLive don’t hesitate to call us on 01743 450 700 or email firstname.lastname@example.org and we can guide you through the process.